Qatar Airways has a straightforward cancellation policy that offers passengers flexibility depending on the circumstances of the cancellation. If you cancel your flight within 24 hours of booking and your flight is scheduled to depart at least 7 days later, you are eligible for a full refund. This policy applies to all tickets purchased directly from Qatar Airways, including those booked through their website or customer service. However, this 24-hour cancellation window does not apply to bookings made with miles, vouchers, or group bookings of more than nine passengers.

If you cancel after the 24-hour period, the refund policy depends on the type of ticket you purchased. Non-refundable tickets generally do not allow for a refund, except for any unused taxes or government fees. However, refundable tickets allow for a full refund minus any service charges or penalties. Therefore, it is important to review the fare rules at the time of booking to understand what options you have if you need to cancel your flight.

In cases where Qatar Airways cancels a flight, passengers are entitled to either a full refund or the option to be rebooked on the next available flight, at no additional charge. If the cancellation causes a significant delay or missed connection, Qatar Airways will assist with rebooking and help you reach your final destination as quickly as possible. Additionally, the airline may offer compensation if the cancellation is within the airline’s control. For flights within or departing from the European Union, compensation can range from €250 to €600, depending on the flight distance and the delay caused by the cancellation.

If the flight cancellation is due to extraordinary circumstances, such as bad weather or air traffic control strikes, Qatar Airways is not obligated to offer compensation. However, they will still provide assistance in the form of meals, accommodation, and communication if the wait is long. This helps ensure that passengers are taken care of during extended delays.

In certain special cases, such as a medical emergency or the death of a close family member, Qatar Airways may waive cancellation fees and offer a full refund. To qualify for this, passengers must submit supporting documents like a medical certificate or death certificate.

To cancel a flight, passengers can do so through the Qatar Airways website or by contacting their customer service team. If eligible, refunds are typically processed back to the original payment method, and it may take several days to reflect in the account. Passengers are advised to cancel as soon as possible to avoid additional charges or complications.

In summary, Qatar Airways offers a 24-hour risk-free cancellation policy for full refunds, with different rules for refundable and non-refundable tickets after that period. If the airline cancels a flight, passengers can expect either a refund or free rebooking, with possible compensation for certain cancellations. Special cases like medical emergencies may allow for fee waivers.