What Is the 24-Hour Rule for Lufthansa?
The “24-hour rule” in air travel often refers to two different things: one is related to flight check-in, and the other to flight cancellations. For Lufthansa, both concepts apply, and it's important to understand them clearly to make the most of your travel experience and avoid unnecessary charges or issues.
1. 24-Hour Check-In Rule
Lufthansa allows passengers to check in for their flights 23 hours before the scheduled departure time. While it’s not exactly 24 hours, it is close enough that many travelers refer to it as the 24-hour check-in window. During this time, you can log in to the Lufthansa website or use the mobile app to confirm your booking, choose or change your seat, add frequent flyer details, enter travel documents (like a passport), and even pay for additional baggage.
Once checked in, you can download and print your boarding pass, or save it as a mobile pass on your phone. This makes airport check-in faster, especially if you’re only carrying hand luggage. If you have checked bags, you’ll still need to go to Lufthansa’s bag drop counter, but having checked in online saves you valuable time.
2. 24-Hour Cancellation Rule (U.S. Flights Only)
If you’ve booked a Lufthansa flight that originates in or is departing from the United States, you’re protected under the U.S. Department of Transportation’s 24-hour cancellation policy. This rule allows you to cancel your Lufthansa ticket within 24 hours of booking and receive a full refund, as long as the flight was booked at least 7 days before departure. This applies to all fare types, including non-refundable tickets, giving travelers peace of mind if their plans change shortly after booking.
To cancel under this rule, you must call Lufthansa directly or cancel through the same platform you used to book the ticket (such as their website or a travel agency). If you cancel within the allowed time, your payment will be refunded to your original form of payment.
Summary
In conclusion, Lufthansa’s “24-hour rule” refers to both the check-in window that opens 23 hours before departure and the U.S. regulation that allows penalty-free cancellation within 24 hours of booking. Understanding both of these options gives you greater flexibility, whether you're managing your seat assignment or changing your travel plans.