Yes, Breeze Airways does allow cancellations, but the terms depend on the type of ticket you have purchased. Breeze offers a more flexible cancellation and change policy compared to some traditional airlines, but the details vary depending on your fare class and timing of the cancellation.
Breeze Airways primarily offers two types of fares: "Nice" and "Nicer" (which is more flexible) and a few other special fare types. The rules for cancellations depend on which fare you have purchased, and it's important to review the specific terms for each fare type.
Nice Fare (Basic Economy-style ticket):
If you purchased the Nice fare, which is their standard option, the ticket is non-refundable.
If you need to cancel a flight booked with a Nice Fare, you generally won't receive a refund. Instead, you will receive a credit for future travel with Breeze Airways. This credit is typically valid for 12 months from the date of purchase.
In some cases, if you cancel your flight more than 24 hours before departure, Breeze may allow you to apply the amount you spent toward a future ticket purchase, minus any applicable change or cancellation fees. However, after 24 hours of booking, you would likely lose the value of your ticket if you don't cancel in time.
Nicer Fare (More flexible, includes extras):
The Nicer fare is more flexible than the Nice fare and is similar to a standard economy ticket, offering a better chance for cancellations and modifications without penalties. This fare comes with free seat selection and the ability to change flights without a fee (though you may need to pay the fare difference if the new flight is more expensive).
If you cancel your Nicer Fare more than 24 hours before departure, Breeze allows you to cancel and get a full refund back to the original payment method. This is one of the advantages of purchasing the Nicer fare, as it allows more flexibility for travelers who may need to change plans.
Breeze Airways has a 24-hour cancellation window for all tickets, even if you purchase a Nice Fare (non-refundable ticket).
If you book your flight and decide to cancel within 24 hours of purchasing it, you are generally eligible for a full refund (for both Nice and Nicer fares), provided that your flight is at least 7 days away from departure.
This 24-hour cancellation rule applies to all tickets, so if you decide not to go through with your travel plans shortly after booking, you won’t have to worry about losing money.
Breeze allows you to change or cancel your flight on the same day, but this usually involves additional fees, especially for the Nice Fare.
For the Nicer Fare, changes are typically free, but you may have to pay any difference in fare if you are switching to a more expensive flight.
Non-Refundable Tickets: If you cancel a non-refundable Nice Fare ticket, you generally won’t get your money back. Instead, you’ll receive a credit that can be used for future travel with Breeze Airways. The amount credited will be the total value of your fare minus any applicable fees.
Refundable Tickets (Nicer Fare): If you purchase a refundable Nicer Fare, and you cancel your flight, you will receive a full refund to your original form of payment. This applies if you cancel within the allowed time frame.
If Breeze Airways cancels your flight for any reason (e.g., weather, mechanical issues, etc.), the airline will typically offer you the option of a refund or rebooking.
You are entitled to a full refund for any cancellations initiated by Breeze, whether you have a refundable or non-refundable ticket. Breeze will provide instructions on how to request the refund or rebook your flight.
Travel Insurance: Breeze Airways does not automatically offer travel insurance, but passengers can opt for third-party coverage. If you purchase travel insurance separately, you may be able to recover the cost of your ticket if you cancel due to covered circumstances (like illness, emergency, etc.).
Family or Health Emergencies: If you need to cancel due to a family or health emergency, Breeze may be more flexible, especially if you can provide documentation (like a doctor's note). However, this is handled on a case-by-case basis, and you may need to contact Breeze Airways customer service for assistance.
Online: You can cancel your flight through Breeze Airways’ official website by logging into your account and navigating to the “Manage My Booking” section. This is the easiest way to make changes or request a cancellation.
Customer Support: If you encounter any issues with your booking or cancellation, you can also call Breeze Airways customer service for assistance. They will guide you through the cancellation process and provide any needed support, especially in the case of special circumstances.
Change Fees: Breeze does not typically charge change fees for Nicer Fare tickets. However, if you are changing to a more expensive flight, you may need to pay the fare difference. For the Nice Fare, changes are not allowed, but if permitted, there could be significant fees.
Cancellation Fees: For Nice Fare tickets, cancellation usually involves a credit for future travel rather than a refund. If you cancel a Nicer Fare ticket within the allowed time frame, you can get a full refund, with no penalty.
Breeze Airways offers flexible cancellation policies, especially for passengers who purchase the Nicer Fare. If you need to cancel your flight, you are generally entitled to a refund if you cancel within 24 hours of booking (for any ticket) or if you’ve purchased a Nicer Fare ticket and cancel before the flight departs. For non-refundable Nice Fares, you won’t get a refund but will be issued a travel credit, which can be used toward future flights. Breeze's straightforward approach to cancellations and changes gives passengers the opportunity to make adjustments to their plans, but understanding the specific fare type and cancellation windows is important to avoid unnecessary fees.