Yes, Breeze Airways allows cancellations, but the details and rules around cancellations depend on the type of ticket you purchased and the timing of your cancellation. Breeze Airways is known for offering affordable fares and a straightforward cancellation policy. Here's how it works:
For Basic Fare tickets, which are typically the least expensive option, Breeze Airways has a non-refundable policy. This means that if you need to cancel your flight, you won’t receive a cash refund. However, you will have the option to receive a travel credit that can be used toward future travel with Breeze Airways. The credit is generally equal to the value of the ticket, minus any cancellation fees. The credit can typically be used within 12 months from the date of booking.
If you cancel your Basic Fare ticket, Breeze Airways may charge a cancellation fee. This fee varies based on the timing of your cancellation:
Within 24 hours of booking: If you cancel within 24 hours of making the reservation and your flight is at least 7 days away, Breeze offers a full refund to the original form of payment, with no penalty. This is a standard practice across many airlines for tickets booked in error or when travelers change their minds quickly after booking.
After 24 hours of booking: If you cancel after the 24-hour window, you are typically eligible for a travel credit, but a cancellation fee may apply. The specific fee depends on the route and fare class.
For Nice and Nicer fare tickets, Breeze offers more flexibility, including the possibility of a refund. These tickets are more expensive than Basic Fares, but they come with additional benefits, such as flexibility in cancellations and changes:
Cancellation and Refund: If you need to cancel a Nice or Nicer fare ticket, you can receive a full refund to your original payment method, as long as the cancellation is made before the flight departs. There is no cancellation fee for these fare types, which makes them ideal for passengers who need more flexibility and peace of mind.
Change of Date: If you want to change the date or time of your flight, you can do so for a fee. However, you can typically make changes without penalty on these higher fare classes, depending on the circumstances.
For all fare types, Breeze Airways has a cancellation window. If you need to cancel a flight, it’s recommended that you do so as early as possible. The airline typically allows cancellations up to 1 hour before the scheduled departure for most flights. If you cancel close to departure, you might have limited options for rebooking or receiving a credit. Cancellations close to the departure time may also lead to higher fees.
If Breeze Airways cancels your flight, they will offer you several options:
Full Refund: If Breeze cancels your flight or changes the schedule significantly, you are entitled to a full refund, even for non-refundable tickets.
Rebooking Options: In cases of flight disruptions, the airline will offer you the option to be rebooked on the next available flight at no additional cost.
In cases of operational issues (such as mechanical delays or weather-related cancellations), Breeze will attempt to rebook you on another flight. If no suitable rebooking options are available, they will offer a full refund.
If you purchased travel insurance through Breeze Airways when booking your flight, you might have additional coverage for cancellations. For example, if you need to cancel due to a medical emergency or other covered reasons, you may be able to claim a refund or compensation. It's important to check the details of the insurance policy to understand what situations are covered and how to file a claim.
To cancel a flight with Breeze Airways, you can do so easily through the airline’s website, mobile app, or by contacting customer service. If you cancel online, you’ll need to log into your account, go to the "Manage Booking" section, and follow the instructions to cancel your flight. You can also reach out to Breeze’s customer service team for assistance with cancellations or to inquire about the possibility of changing your flight.
Breeze Airways may offer more flexibility in specific situations, such as:
Medical Emergencies: If you need to cancel your flight due to a serious medical issue, you may be able to receive a refund, depending on the situation. You will likely need to provide documentation, such as a doctor’s note, to support your claim.
Death of a Family Member: In the unfortunate event of the death of a close family member, you may be able to cancel your flight without penalty or receive a full refund. Again, documentation, such as a death certificate, would likely be required.
For non-refundable tickets (Basic Fare), the value of the ticket is typically issued as a travel credit once you cancel. The credit can be used for future travel on Breeze Airways and is generally valid for 12 months from the original booking date. However, if you decide to cancel and don't use the credit within the allowed period, the value of the credit will expire.
Yes, Breeze Airways allows cancellations, but the policies vary based on the type of ticket purchased. For non-refundable Basic Fare tickets, cancellations will generally result in a travel credit, minus any cancellation fees, though you can cancel within 24 hours of booking for a full refund. For Nice and Nicer tickets, you can receive a full refund if you cancel before departure. Additionally, if Breeze cancels your flight or makes significant schedule changes, you are entitled to a full refund or rebooking options at no additional cost. It’s always best to check the terms and conditions when booking your ticket to understand the specifics of cancellation, and contacting Breeze Airways customer service can provide further clarity on your options.