Norse Atlantic Airways allows cancellations within 24 hours of booking for a full refund if the booking was made at least seven days before departure. After 24 hours, refundable tickets can be canceled at any time before departure for a full refund to the original payment method. Non-refundable tickets are not eligible for a refund after 24 hours, though passengers can claim a refund of unused government taxes minus a $65 administrative fee; if the tax refund is less than $65, no refund is issued. Economy Flextra and Premium Flextra fares allow cancellations up to two days before departure for a travel credit valid for 12 months; cancellations within two days are non-refundable. No-shows receive no refund or travel credit. Changes to Flextra fares are allowed up to one hour before departure, subject to fare differences. Passengers with non-Flextra fares cannot change or cancel their tickets for a refund unless within the 24-hour risk-free window. In the case of death, illness, or other exceptional circumstances, refunds or changes may be granted upon submission of valid documentation, at Norse Atlantic’s discretion. All cancellations must be made via the official Norse Atlantic Airways website under the "Your Trips" section or by contacting customer service. Passengers are encouraged to review fare conditions before purchase, as rules vary by fare class.