Sea Breeze Airways, which operates a fleet of regional flights, has a cancellation policy that varies depending on the type of ticket purchased and the specific circumstances of the cancellation. Like many airlines, Sea Breeze offers options for flexibility, but the policies are typically divided into different fare categories, with refundable and non-refundable tickets subject to distinct rules. Below is an overview of the cancellation policy for Sea Breeze Airways.
For non-refundable tickets, which are usually the more affordable option, Sea Breeze Airways offers limited flexibility in terms of cancellations. If you cancel a non-refundable ticket:
Cancellation Fees: You will generally incur a cancellation fee. This fee will be deducted from the total value of your ticket, and the remaining amount will typically be provided as travel credit or voucher that can be applied to future travel with the airline. The exact fee can vary depending on the route, time of cancellation, and specific fare class.
Travel Credit: After cancellation, you will receive a travel credit for the remaining value of your ticket, which is typically valid for 12 months from the original booking date. You can use this credit to book a future flight with Sea Breeze Airways.
24-Hour Cancellation Window: If you cancel your flight within 24 hours of booking, you can receive a full refund to your original payment method, as long as the flight is scheduled to depart at least 7 days later. This is a standard policy for most airlines and provides passengers with a brief window to change their mind without penalty.
For refundable tickets, Sea Breeze Airways offers more flexibility in terms of cancellations:
Full Refund: If you need to cancel a refundable ticket, you are entitled to a full refund to your original payment method. There are no cancellation fees or penalties for refundable tickets, and you can cancel the ticket at any time before the scheduled departure.
How to Cancel: Cancellations can be done online via Sea Breeze’s website, through the mobile app, or by calling their customer service center.
If you need to change your flight instead of canceling it, Sea Breeze typically allows you to do so with some restrictions:
Change Fees: For non-refundable tickets, Sea Breeze usually charges a change fee. The fee can range from $100 to $200 depending on the route and how far in advance you make the change.
Change Window: Changes are generally allowed up to 1 hour before the scheduled departure. If you are within this time frame, you may need to pay any difference in fare, in addition to the change fee.
If Sea Breeze Airways cancels your flight, the airline will generally provide the following options:
Full Refund: If your flight is canceled by Sea Breeze, you are entitled to a full refund of the ticket price, regardless of whether you purchased a refundable or non-refundable ticket.
Rebooking: Sea Breeze will offer you the option to be rebooked on the next available flight at no additional cost. This rebooking may involve a change in your travel dates or routing depending on availability.
Compensation for Cancellations: In some cases, Sea Breeze may offer compensation, such as vouchers or meal accommodations, in the event of significant delays or cancellations caused by airline operational issues.
There are certain situations where Sea Breeze may offer more flexibility with cancellations or waive cancellation fees:
Medical Emergencies: If you are unable to travel due to a serious medical issue, Sea Breeze may consider waiving cancellation fees if you provide medical documentation.
Death of a Family Member: If a close family member passes away, Sea Breeze may allow you to cancel your flight without penalty if you submit appropriate documentation, such as a death certificate.
Weather or Natural Disasters: If weather conditions, natural disasters, or other unforeseen events lead to cancellations or disruptions, Sea Breeze may provide additional flexibility, such as waiving fees or offering free rebooking.
If you purchased travel insurance at the time of booking, you may have coverage that allows for cancellations due to covered reasons such as illness, injury, or unforeseen emergencies. In these cases, you may be able to claim a refund or compensation based on the terms of the insurance policy. It is important to review the terms and conditions of the travel insurance policy before purchasing, as it can help protect your travel investment in case of cancellations.
To cancel your flight with Sea Breeze Airways, you can typically do so via:
Website: Log in to your account on the Sea Breeze Airways website and navigate to the “Manage Booking” section to cancel your flight. Follow the instructions to cancel the flight and review the refund or credit options.
Mobile App: You can also manage your booking and cancel your flight via the Sea Breeze mobile app.
Customer Service: If you prefer, you can call Sea Breeze’s customer service to handle the cancellation or inquire about specific options for your flight. Customer service will guide you through the process and provide details on any cancellation fees or travel credits available.
For refundable tickets, the refund process is typically quick, and you will receive your refund to the original payment method. For non-refundable tickets, if you cancel and are eligible for a travel credit, it can take a few days for the credit to be issued and reflected in your account. Travel credits typically have a validity of 12 months, so make sure to use them within that time frame.
Sea Breeze Airways does allow cancellations, but the rules depend on the type of ticket you have purchased. Refundable tickets allow for a full refund without cancellation fees, while non-refundable tickets typically result in a travel credit, minus any cancellation fees. Sea Breeze offers flexibility if you need to cancel within 24 hours of booking for a full refund. If the airline cancels your flight, you are entitled to a full refund or rebooking options. Special circumstances like medical emergencies or family death can also lead to fee waivers, and travel insurance may provide additional coverage for cancellations. Always check the specific terms and conditions when booking your ticket to fully understand the cancellation process and your options.