Yes, Breeze Airways does offer refunds, but the eligibility and conditions depend largely on the type of fare purchased and the circumstances of the cancellation. Breeze Airways operates under a relatively straightforward refund policy, though it varies by ticket class. For the lowest-cost "Budget" fares, passengers are typically not eligible for a refund if they choose to cancel their flight. These fares are non-refundable, and in most cases, if a passenger cancels a "Budget" ticket, they will forfeit the full amount of the fare. However, if the flight is canceled by the airline, or if there is a major schedule change (such as a significant delay or change in departure time), passengers are entitled to a full refund, even if they purchased a "Budget" fare.

For passengers who book a "Nice" or "Nicer" fare, the flexibility is greater. These fares allow passengers more freedom when it comes to changes and cancellations. If you purchase a "Nice" or "Nicer" ticket and decide to cancel, you may qualify for a refund or receive a travel credit for future use with Breeze Airways. If the cancellation is done within a reasonable timeframe before the flight, Breeze typically offers the option to either receive a full refund or apply the fare value as a credit toward a future booking. The refund process is handled through Breeze Airways' customer service or the airline’s website.

In cases where Breeze Airways cancels the flight or makes significant changes to the itinerary, such as a major schedule alteration, passengers are automatically eligible for a refund, regardless of the type of ticket purchased. This is in line with the airline's commitment to customer satisfaction and is also required by federal regulations. For example, if the airline cancels a flight due to reasons within its control, such as maintenance issues, mechanical problems, or crew shortages, passengers are entitled to a full refund. Similarly, if the schedule change results in a substantial difference in flight times or connection times, a refund is provided upon request.

The refund is generally processed back to the original form of payment, and it may take several business days to reflect in the account, depending on the payment method. Passengers are encouraged to request refunds through the airline’s website or by contacting customer service directly. For those who prefer to make changes to their itinerary rather than cancel, Breeze Airways typically charges a fee for flight modifications, particularly for "Budget" tickets, but the "Nice" and "Nicer" fares may allow for changes with minimal or no fees, depending on the time of modification.

In the case of unexpected events, like medical emergencies or family matters, Breeze Airways may consider offering a refund or a travel credit on a case-by-case basis, though this is not guaranteed. Passengers in these situations should contact the airline as soon as possible to explain their circumstances and request a possible exception.

It’s also worth noting that the airline generally does not offer refunds for missed flights, as passengers are expected to cancel or change their bookings in advance if they know they will not be able to travel. In such cases, the ticket is typically considered forfeited, and no refund or credit is provided.

In conclusion, Breeze Airways does offer refunds under certain conditions, such as when the airline cancels a flight or makes significant changes to the schedule. Passengers with "Budget" fares generally cannot get a refund unless the flight is canceled by the airline. In contrast, passengers with "Nice" or "Nicer" fares typically have more flexibility and can either cancel their flights for a refund or apply the fare value as credit toward future travel. Understanding the specific terms and conditions of your fare is important to ensure that you know your options in case you need to request a refund.