Yes, Breeze Airways does offer refunds, but the eligibility and process depend on the type of ticket you’ve purchased and the circumstances surrounding the cancellation. Here’s how it works:
If Breeze Airways cancels your flight, passengers are generally entitled to a full refund for their ticket, regardless of the fare class. This is standard for most airlines. In cases where the airline cancels the flight due to issues like operational problems, bad weather, or other reasons within their control, they are required to provide a refund to passengers who no longer wish to travel. Alternatively, you may also be given the option to rebook on another flight. Refunds are typically processed back to the original payment method used for booking, and the timeline for receiving your refund may vary, typically taking several business days.
If you decide to cancel your flight voluntarily, the refund eligibility will depend on the fare class you purchased. Breeze offers three fare types: Bare Fare, Nicer Fare, and Nicest Fare, each with different rules for refunds.
Bare Fare: This is the most basic fare offered by Breeze and is non-refundable. If you cancel a flight booked with a Bare Fare, you will not receive a refund. However, you may still have the option to change your flight for a fee, and you would need to pay any fare difference for the new ticket. If you don’t show up for the flight or miss it, you will lose the entire fare value.
Nicer Fare: The Nicer Fare is slightly more flexible. It is also non-refundable, but you can make changes to your flight, though there will be a fee for the change and any additional fare difference. If the cancellation happens within 24 hours of booking, you may be eligible for a full refund, which is consistent with Breeze’s 24-hour cancellation policy. This applies to both Nicer and Bare Fares.
Nicest Fare: The Nicest Fare is the most flexible fare option and is fully refundable. If you cancel a flight with the Nicest Fare, you will receive a full refund, provided that the cancellation happens before the flight departs. This fare also offers the greatest flexibility for making changes without incurring hefty fees.
Breeze Airways provides a 24-hour risk-free cancellation policy for all bookings. This means that if you decide to cancel your flight within 24 hours of booking and your flight is at least 7 days away, you can receive a full refund. This policy applies to all fare classes, including the Bare Fare, provided that the cancellation is made within 24 hours of purchasing the ticket.
To request a refund, you can visit Breeze Airways’ website or reach out to their customer service team. If the flight is canceled by the airline, the refund should be processed automatically. For voluntary cancellations, you will need to initiate the process, and refunds are typically issued to the original payment method. Depending on the payment method used and the specific circumstances, it may take up to 7–10 business days for the refund to appear in your account.
If you need to cancel your flight due to special circumstances, such as a medical emergency or the death of a family member, Breeze Airways may provide flexibility with their refund policy. In such cases, you would need to provide documentation, such as a medical certificate or a death notice, to support your refund request. The airline may offer a refund, even if your fare type typically does not allow for one, depending on the situation.
Breeze Airways provides refunds for flight cancellations made by the airline. For voluntary cancellations, the eligibility for a refund depends on the fare type. The Bare Fare is non-refundable, while the Nicer Fare and Nicest Fare offer more flexibility, with the Nicest Fare being fully refundable. The airline also has a 24-hour cancellation policy, which allows for a full refund if the flight is canceled within 24 hours of booking. For special circumstances, passengers may be eligible for a refund with appropriate documentation.